Do you offer custom orders?

Information about custom orders can be found in our Instagram in our bio. We also offer custom beaded necklaces and bracelets through our Etsy.

How long does shipping take?

All UK orders are sent with Royal Mail Tracked 48. International orders through Etsy are shipped using Royal Mail International Tracked, depending on customs and other variables can be shipped within a 4 – 14 day window of posting.

What’s your return policy?

If you decide you don’t like the product you receive please reach out through Instagram within the first week of your order being delivered. We can then work out whether a full return and refund or a replacement item would be the best course of action. You will be expected to pay any postage costs in this case and once the item is returned to us, you will receive a refund of your original order and shipping amount.

If an item arrives damaged, please contact us through Instagram and we will work out a replacement item for you ASAP. In this case we will pay the extra postage costs.

If an item is stolen or lost in the mail please reach out through Instagram and we can discuss replacements or refunds. All orders are sent tracked through Royal Mail (mostly Tracked 48).

Do you offer international shipping?

Yes! International shipping is available through our Etsy. If you would like something from the website which is not available on Etsy, please reach out through Instagram and we will upload a listing for you!

Do you offer free shipping?

We offer free shipping on orders over £75.